FAQs

Which countries do you ship to?

We ship to countries worldwide offering both standard and tracked shipping options depending on the country.

Can I return or exchange an item?

Due to health and hygiene reasons we are currently unable to process any returns/refunds.

What ingredients are used in the Kleopatra eyelash serum

Transparency is vital for us, so our ingredients are no secret! All of our ingredients are 100% natural and vegan friendly.

Ingredients list:

Aqua, Hyaluronate, Pentylene Glycol, Panax Ginseng Extract, Swertia Japonica Extract, Pumpkin Seed Extract, Acorus Calamus Root Extract, Panthenol, Serenoa Serrulata Fruit Extract, Biotinoyl Tripeptide-1, Myristoyl Pentapeptide-17, Oligopeptide-10, Tocopherol, Biotin.

How often should I apply the Kleopatra eyelash serum?

For optimal results, it is best to apply the serum once every night. We advise to use the serum nightly as this allows the lash root to fully absorb the serum overnight. Ensure that the root of the eyelashes are fully coated.

How long does a tube of Kleopatra eyelash serum last?

One tube of the Kleopatra eyelash serum (3ml) lasts for approximately 2-3 months, depending on how often you it.

When will I see results?

Significant improvement should be seen within 4-6 weeks of daily use.

Where do I apply the Kleopatra eyelash serum?

Apply the serum to the skin of the upper eyelid at the base of the eyelashes.

Will my eyelashes fall out if I stop using the Kleopatra lash serum?

Your lashes will not fall out if you stop using the Kleopatra lash serum. However, upon discontinuation of treatment, eyelash growth is expected to return to pre-treatment level.

Is the product free from animal testing?

Yes! As a brand we are proud to be free from animal testing and 100% vegan.